Terms & Conditions
MILDRED&CO TERMS & CONDITIONS
1.1 The Website is owned and operated by Mildred&Co to make the wedding registry process easier for you.
1.2 By using the Website or by ticking the “I have read and agreed to the terms and conditions” box, you agree to and accept these terms and conditions.
1.3 If you have any questions regarding these terms and conditions, please contact Mildred&Co using the "How it Works" page.
1.4 This Website may be used to purchase gifts for friends, family or for personal use.
2.1 In these terms and conditions:
Mildred&Co means Mildred & Co Limited (company incorporation number 3721058);
Purchaser means a Purchaser using this Website to purchase gifts;
Registered Couple means the couple creating the wedding registry and for whom the gifts may be purchased;
RRP means recommended retail price;
Website means http://www.mildredandco.com and includes but is not limited to its materials, designs and images.
3. Registry and Closure
3.1 Appointment of Mildred&Co: By accepting these terms and conditions the Registered Couple appoints and authorises Mildred&Co exclusively to operate and manage a wedding gift registry for the Registered Couple.
3.2 Closure of registry: A wedding registry will not be closed by Mildred&Co until so instructed by the Registered Couple. No gifts will be delivered to the Registered Couple until the registry has been closed.
4.1 Mildred&Co reserves the right to adjust any of the prices on the Website without prior notification.
5. Shop Now
5.1 Products listed on this website may be purchased for immediate delivery to the Purchaser or to such person as the Purchaser nominates.
5.2 Products will get delivered within 10 days of receipt from supplier at the delivery charges set out in clause 6.2 (but subject to Mildred&Co’s right to vary such charges as necessary). If an incorrect delivery address is supplied, Mildred&Co may charge the Purchaser all reasonable costs associated with any re-delivery.
6 Delivery and service charges
6.1 For wedding registries, Mildred&Co does not charge the Registered Couple for delivery, but does reserve the right to charge for reasonable costs incurred for rural delivery.
6.2 Mildred&Co charges the Purchaser a delivery charge per gift ordered at the time of purchase. The following are the delivery charges:
i) To Auckland: $5.00
ii) To the North Island (excluding Auckland): $6.00
iii) To the South Island: $9.00
iv) An extra $3.00 will be charged for rural areas.
6.3 For wedding registries, Mildred&Co will not deliver the purchased gifts until the Registered Couple have nominated a delivery address and delivery time, but:
Mildred&Co will endeavour to deliver all purchased gifts within 2 – 6 weeks of the Registered Couple’s wedding or the date the Registered Couple close their wedding registry, whichever is the later.
Because most of the gifts are ordered especially by Mildred&Co, delivery of any gift from a supplier to Mildred&Co could be delayed for whatever reason which would in turn delay delivery to the Registered Couple.
6.4 The Registered Couple may elect to personally pick up their gifts from Mildred&Co’s showroom. In this instance, the delivery charge payable by each Purchaser shall compensate Mildred&Co for the costs incurred for storing and packing the gifts pending pickup.
6.5 If the Registered Couple provide an incorrect delivery address, Mildred&Co may charge the Registered Couple all reasonable costs associated with any re-delivery.
6.6 Once any purchased items or gifts are booked on a courier for delivery by Mildred&Co, the Purchaser or Registered Couple will receive a tracking email from Mildred&Co. The onus to track the delivery is on the Purchaser or the Registered Couple.
6.7 Mildred&Co will not be liable for any missing deliveries if the Purchaser or Registered Couple do not alert Mildred&Co to the fact that the purchased items / gifts are missing within 20 days of receiving the tracking email from Mildred&Co (as outlined in clause 6.6).
6.8 Mildred&Co reserves the right to vary its delivery charges as necessary.
7.1 Payments for all goods and services (including delivery and service), ordered through this website must be made, at the time an order is placed, by accepted credit or debit card.
7.2 Mildred&Co accept Visa, Mastercard and all major debit cards through Mildred&Co’s safe and secure payment service.
7.3 Should you wish to use American Express or Diners for your payment, please contact Mildred&Co by phone (+64 9 962 8954) to arrange payment. A 2% surcharge will be added to the total price charged.
8 Ownership and Insurance
8.1 Mildred&Co will retain title to all gifts until actually delivered to the recipient.
8.2 If any gifts purchased are damaged, destroyed, or stolen whilst held by Mildred&Co, then its liability to the Purchaser will be limited to the amount, if any, received by Mildred&Co from its insurers in respect of such gift. Subject to such limitation Mildred&Co will have no liability to the Purchaser or the Registered Couple for damaged, destroyed or stolen gifts up to delivery.
9 Orders, exchanges and returns
9.1 Mildred&Co will not accept orders if authorisation for the payment is not available, or if there is a significant pricing or product description error.
9.2 If the Registered Couple select a gift to which Purchasers may contribute and the full monetary amount for the gift is not received then the Registered Couple will be given a Mildred&Co gift voucher equivalent to the amount paid by the Purchasers.
9.3 Gifts will only be replaced or exchanged by Mildred&Co if they are faulty or damaged and only if notified to Mildred&Co in writing within 7 days of delivery. All damaged gifts are replaced or exchanged at the sole discretion of Mildred&Co. The exception to this rule are any items that were bought from the sale section - these items are final sale purchases and cannot be returned or exchanged for any reason. If Mildred&Co determines that the gift was not damaged at the time of delivery, a replacement or exchange may not be offered.
9.4 If a Registered Couple receives a duplicate gift as a result of it being purchased by someone else elsewhere, Mildred&Co will not exchange the duplicate gift.
9.5 Any gift that may need replacing due to fault or damage will be replaced or exchanged with the same or similar product, or with a gift voucher for the same purchase price as the damaged gift. The exception to this rule are any items that were bought from the sale section - these items are final sale purchases and cannot be returned or exchanged for any reason.
9.6 Mildred&Co will have no obligation to replace any gift or provide any refund except in accordance with this clause.
10 Discontinued gifts
All gifts listed on the Website are an indication of their availability at the time. Gifts chosen by the Registered Couple for their wedding registry may become unavailable.
11 Cancelled weddings
11.1 Should a wedding be cancelled, the Registered Couple must immediately notify Mildred&Co in writing to confirm that their wedding registry should be closed.
11.2 Purchasers who have purchased gifts from the Registered Couple’s wedding registry will have the choice of either accepting a refund of the purchase price paid, or may choose to keep the gift paid for and nominate an alternative address to have that gift delivered to. If a Purchaser chooses to have the gift delivered, Mildred&Co may charge an additional reasonable delivery charge depending on the nominated delivery address. This is the only circumstance where a refund will be offered by Mildred&Co.
11.3 An administration charge of 10% of all monies refunded will be charged to, and payable by the Registered Couple within 7 days of cancellation notification.
11.4 The Registered Couple are jointly and severally liable to Mildred&Co.
12 Discount Codes and Gift Vouchers
12.1 The 10% discount for signing up to our newsletter only applies to products purchased from the Shop Now section and cannot not be used on Wedding Registries.
12.2 Any discount codes or gift vouchers must be used towards a physical gift and cannot be used towards a Wish List item.
13 Limitation of liability
13.1 To the extent that Mildred&Co is, or may be liable in relation to any services or gifts ordered or purchased at Mildred&Co, Mildred&Co’s liability is limited at its discretion to either a refund, replacement or repair of the gift, or to a re-supply of the service. All claims for any indirect or consequential loss or damages are excluded, and in no circumstance will Mildred&Co be liable in excess of any amount paid for any gift on the Website.
13.2 Warranty, service and support of gifts are provided directly by the manufacturer of the gift. Subject to any rights which may not be excluded or limited, Mildred&Co makes no representations or warranties regarding any gifts.
WEBSITE TERMS & CONDITIONS
“You/Your” means you, the user of the Website.
“We/Us/Our” means Mildred & Co Limited who provides the Website.
2. Third party Websites
2.1 You agree that we are not responsible for, nor do we endorse, any third party Websites or content which you access in the course of using the Website. This includes any reliance upon or offence taken/caused by content, advertising, products or services accessed.
3. Security means of accessing the Website
3.1 You agree not to access or use the Website in any manner that could damage, disable, overburden, or impair any of our accounts, computer systems or networks. You agree not to attempt to gain unauthorised access to any parts of the Website or any of our accounts, computer systems or networks. You agree not to interfere or attempt to interfere with the proper working of the Website or any of our accounts, computer systems or networks.
4.1 We will not be liable for any damages, including without limitation, indirect or consequential damages, howsoever arising out of your use of the Website or in respect of any of your actions or omissions taken in reliance on any information contained on the Website or any Website to which the Website is linked.
5.1 We have used reasonable care and skill in compiling the content of the Website but make no warranty, express or implied, as to the nature or accuracy of any material on the Website and cannot accept liability for any particular material on the Website or as a result of any use of or reliance placed upon information contained within the Website.
5.2 We do not guarantee or warrant the Website will be uninterrupted, without delay, error-free, omission-free, or free of viruses.
7. Modifications to Website
8.1 We are concerned about your privacy and have developed a policy to address privacy concerns.
8.2 We will only collect personal information where it is necessary to properly conduct its business. The collection of information may be in person, during telephone conversations or in writing.
8.3 We will not disclose personal information to a third party for marketing purposes. Any personal information held by us is kept confidential however, if required, we may disclose personal information to third parties in certain situations where it is reasonable to. Such instances might include, but are not limited to:
(a) Internal research, planning, accounting and administrative purposes;
(b) To enable third parties to provide the gifts or services;
(c) For any reasonable financial, auditing or quality compliance purposes; and
(d) Any situation that may be required by law.
9. No unlawful or prohibited use
10. Termination of use
11. Limitation of liability
11.1 Except to the extent prohibited by law, we will not otherwise be liable to you for:
(b) truth, accuracy, sequence, timeliness or completeness of any information provided by or processed by the Website, or for errors, mistakes or omissions therein or for any delays or interruptions in the operation of the Website.
12. Governing law and jurisdiction
12.1 The products, services and information mentioned on the Website are only available in New Zealand. We do not accept responsibility for the compliance of the products, services and information mentioned in the Website with the laws of any other country. Unless otherwise stated, all references to dollars are to New Zealand dollars.
12.2 The Website is governed by New Zealand law and all users irrevocably submit to the exclusive jurisdiction of that law.
13.1 All content on the Website is copyrighted and may not be modified, reproduced or publicly displayed, performed or distributed or used for any public or commercial purposes. You may use the information provided for your own personal and business activities and you may give copies to others if you acknowledge the source of the information. You may not sell or exchange for value the information contained in the Website.
Mildred&Co is New Zealand's premiere online gift store and wedding registry